As orders come from both national and international customers, shipping poses a challenge. A seller has to collaborate with several different carriers and service levels since each country has its own regulations. Transsmart’s solution works worldwide; it is integrated with over 55 ERP systems and more than 400 carriers shipping to and from more than 150 countries. The shipping software allows sellers to save time and money, and prevent errors by automating checkout, shipping, and label printing processes, while keeping the buyer up-to-date on the status of their deliveries. “You can work more efficiently, have more insights into your processes, and achieve a higher conversion rate along with happier customers,” states van Son.
Transsmart offers multiple solutions to optimise front-end and back-end processes.
Having solved shipping problems for various clients, van Son mentions one in particular. The Van Gogh Museum in Amsterdam has a webshop, which lists various museum souvenirs for sale. Since the museum is working with multiple carriers, and selling merchandise that had to be shipped not only in the Netherlands but to overseas as well, they needed a streamlined logistics process. The museum implemented Transsmart’s solution within its existing ERP system and was able to manage its logistic transportation process in a more efficient manner. Additionally, the solution also automatically sends emails containing tracking details for the museum’s customers to keep them up-to-date with the status of shipments.
Transsmart has evolved from a small Dutch company serving SME wholesalers and retailers to a major European player. In 2018, Transsmart Belgium was founded and multiple international e-fulfilment companies were contracted as clients. Transsmart intends to increase its solution offerings and international reach, focussing on expansion into the UK and DACH countries. “Our service portfolio will enlarge with more solutions to make the life of our clients even more easy and flexible throughout the whole supply chain,” states van Son. Staying true to their tagline and tenet, “Trassmart enables you to deliver your products and fulfil promises to your customers,” concludes van Son.